Política de envío

Shipping Policy

Processing Times

• Orders are typically processed within 3-5 business days.

• Large custom requests may take 1-3 weeks to complete.

Shipping Methods & Costs

• We ship via USPS and UPS.

• Shipping costs are calculated at checkout based on the selected shipping method and destination.

Tracking & Notifications

• If you provide an email at checkout, you will receive tracking information once your order is shipped.

Shipping Delays & Issues

• Once your order leaves our hands, we have no control over shipping delays. However, if you experience an issue, we are happy to assist in looking into it.

Returns & Refunds

• Custom Items: All custom orders are non-returnable unless an error was made on our part. If so, we will gladly offer a replacement or refund on a case-by-case basis.

• Non-Custom Items: If there is an issue with a non-custom item, you have 7 days from delivery to report it for a potential return or refund.

For any questions or concerns, please reach out to us—we’re happy to help!