Terms of Service

1. Introduction

Welcome to Quita Brew Creates! By accessing or using our Shopify store, you agree to be bound by the following Terms of Service. These terms apply to all visitors, customers, and anyone interacting with our store. If you do not agree with these terms, please do not use our website.

2. General Conditions

• You must be at least 18 years old or have parental permission to make a purchase.

• We reserve the right to refuse service to anyone for any reason at any time.

• Any attempt to misuse, hack, or disrupt our website or business operations is strictly prohibited.

3. Products & Services

• Custom Orders: Due to the handmade nature of our products, slight variations may occur. These variations do not qualify for refunds or replacements unless there is an error on our part.

• Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.

4. Payments

• We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.

• Full payment is required before order processing begins unless otherwise discussed.

5. Shipping & Delivery

• We ship via USPS and UPS, with shipping rates calculated at checkout.

• Orders are processed in 3-5 business days; larger custom orders may take 1-3 weeks.

• Once your order has shipped, we are not responsible for delays or lost packages, but we will gladly assist in tracking issues.

• Customers who provide an email at checkout will receive tracking information once their order is shipped.

• See our Shipping Policy for full details.

6. Returns & Refunds

• Custom Items: No returns or refunds unless an error was made by us, in which case we will offer a replacement or refund on a case-by-case basis.

• Non-Custom Items: You have 7 days from delivery to report any issues and discuss a return or refund.

• See our Return Policy for full details.

7. Intellectual Property

• All designs, images, and content on this website are owned by Quita Brew Creates and may not be copied, resold, or used for commercial purposes without permission.

8. Limitation of Liability

• We are not responsible for indirect damages, including but not limited to lost profits, shipping delays, or product misuse.

9. Changes to Terms

• We may update these Terms of Service at any time. Your continued use of our site after any changes means you accept the updated terms.

For any questions, please contact us—we’re happy to help!